Question 1

What exactly is a boat taxi service?

Accepted Answer

A boat taxi provides sea transport between ports, marinas, and coastal destinations along the French Riviera. Our platform connects you with professional operators who transfer passengers quickly and comfortably to locations that would take much longer by car, especially during peak tourist season when roads are congested. Think of it as a ride-hailing service, but on the sea — with stunning panoramic views.

Question 2

Which destinations do you serve along the coast?

Accepted Answer

Our partner operators serve the entire French Riviera, connecting major ports from Saint-Tropez to Monaco. Our network includes Saint-Tropez, Sainte-Maxime, Port Grimaud, Cannes, Antibes, Nice, and Monaco. Each destination is served by local captains who know the waters inside out and can ensure the fastest and safest routes.

Question 3

How do I book a boat taxi transfer?

Accepted Answer

Booking is simple through our platform. Select your departure port and destination, choose your preferred time, and book instantly. For group bookings or special requests, you can call the operator directly. We recommend booking in advance during the summer season to guarantee availability.

Question 4

Who operates the boats?

Accepted Answer

All boats are operated by independent, licensed and insured captains carefully selected by Water Taxi Boat for their professionalism, safety record, and deep knowledge of the coast. When you book through our platform, we assign the best available operator for your route.

Question 5

What are the advantages over driving or other transport?

Accepted Answer

Speed: skip the traffic, especially around Saint-Tropez in summer. Comfort: air-conditioned boats with professional captains. Views: experience the coastline from the sea. Convenience: direct port-to-port transfers with no parking hassle. Time: what takes 2 hours by car in peak season takes just 30 minutes by boat.

Question 6

How far in advance should I book?

Accepted Answer

For regular transfers, same-day booking is often possible. However, in July-August and during major events (Monaco Grand Prix, Cannes Film Festival), we recommend booking 2-3 days ahead. Group transfers for 8+ passengers should be booked at least 48 hours in advance.

Question 7

What happens in case of bad weather?

Accepted Answer

Safety is our top priority. In rough seas or storms, we contact you immediately to reschedule or offer a full refund. Our experienced captains constantly monitor weather conditions and make decisions based on passenger safety, not profits.

Question 8

Can I change or cancel my booking?

Accepted Answer

Yes. Changes and cancellations are free up to 24 hours before departure. Within 24 hours, cancellation fees may apply depending on circumstances. Weather-related cancellations are always fully refunded.

Question 9

How are fares calculated?

Accepted Answer

Fares are based on journey distance, boat type, and passenger capacity. Popular routes like Saint-Tropez to Port Grimaud start at 25 EUR per person. Longer transfers like Saint-Tropez to Cannes are around 65 EUR per person. Group rates are available for 6+ passengers with significant savings.

Question 10

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, PayPal, and bank transfers for advance bookings. Cash payment is accepted on board, but we recommend paying online for faster boarding. All transactions are secure and you receive instant confirmation.

Question 11

Are there discounts for regular customers?

Accepted Answer

Yes! Frequent travellers receive loyalty discounts after 5 trips. Local residents enjoy special rates year-round. Groups of 8+ passengers automatically receive a group rate. Children under 12 travel at half price when accompanied by adults.

Question 12

What safety equipment is on board?

Accepted Answer

All partner boats carry comprehensive safety equipment including life jackets for every passenger, emergency radio, GPS, first aid kit, and distress flares. Every captain in our network is a licensed professional with deep local knowledge and emergency training.

Question 13

What should I bring for the trip?

Accepted Answer

Bring sunglasses, sunscreen, and a light jacket for the wind. We provide life jackets but you may bring your own. Waterproof bags are recommended for electronics. Most boats have storage space for luggage and bags.

Question 14

Are your boats accessible for passengers with reduced mobility?

Accepted Answer

Some of our partner boats are equipped for passengers with reduced mobility. Please mention any special requirements when booking so we can assign a suitable boat. Our captains are trained to assist passengers safely during boarding and disembarkation.

Question 15

Can I bring luggage and oversized items?

Accepted Answer

Standard luggage is no problem at all. For oversized items or multiple suitcases, please mention this when booking to ensure sufficient space. Bicycles, surfboards, and other sports equipment can usually be accommodated with advance notice.

Question 16

Do you offer private charters?

Accepted Answer

Absolutely. Private charters are available for special occasions, business meetings, or when you want the boat exclusively for your group. Prices vary depending on boat size, duration, and route. Contact us for personalised quotes and availability.

Question 17

Can you arrange transfers for events or hotels?

Accepted Answer

Yes, we work with many hotels and event organisers to provide guest transfers. We can coordinate multiple pick-ups and deliver VIP service for special occasions. Business accounts are available for regular transfers.

Question 18

Do you operate all year round?

Accepted Answer

Our partner operators are active from March to November, with full service from April to October. During the winter months, service may be limited to weekends and favourable weather conditions. Special Christmas and New Year services are available on request.

Everything you need to know

Boat taxi services — the basics

Booking and schedules

Pricing and payment

Safety and comfort

Special services

Have a specific question?